Damns Given: Nick Richtsmeier

Damns Given: Nick Richtsmeier

Caring is cool. We've spent a generation obsessing about efficiency only to realize the inefficiencies were loadbearing. It's time to talk about trust and its remaking—what my work is all about.

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Newsletters

Jun 24
Don't Click Me

Don't Click Me

Lead-chasing through the old internet click maze is the greatest negative transfer of value from mid-market businesses to Silicon Valley ever conceived. It is a virus keeping businesses in the thralls of a long-lost fantasy. And you don't have to do it anymore.
6 min read
May 30
How everything gets better

How everything gets better

Changing our minds is an essential feature of commerce. If people can't retain the agency, then only very powerful actors with very deep pockets get to decide for everyone else. The good news? The future outlook on getting our minds back looks pretty good.
6 min read
May 24
So what do you do now?

So what do you do now?

As the Open Web closes, an era of trust shortcuts and workarounds closes with it. And now you must begin on a new era of Trust-Made Growth™️ in a post-trust world. Here are seven jumpstarts. You can't and shouldn't do them all. But you can do one. Let's dive in.
5 min read
May 17
The Web-ending whimper

The Web-ending whimper

Doing business on the Internet used to be fun… and profitable. But in the last six months, the Internet's four foundational promises have been permanently broken. Now, ventures like yours have to pivot to a very different future.
14 min read
May 09
Chaos is a ladder.

Chaos is a ladder.

In this week's FWD, we look at "Who benefits from the chaos?" We live in a time when chaos is a primary tool in driving ventures forward. How do you benefit when the swirling chips of the game are constantly leveraged against ventures like yours?
6 min read
May 02
Segment... or die.

Segment... or die.

There is no growth plan for consultative ventures without properly built segmentation. You can't create content that matters. You can't show differentiated value to new prospects. You can't provide legendary service. And, in all likelihood, you're on the path to obscurity.
7 min read
Apr 16
How to trust Gen Z and selling through a storm

How to trust Gen Z and selling through a storm

In the internet era, little care is shown to putting your brand in the wrong place. In this week's FWD, brands are willing to throw billions of dollars at platforms that users themselves wish didn't exist, and the most popular growth engine in finance tends to produce the most unhappy clients.
6 min read
Apr 10
Wealth managers: Segment... or die.

Wealth managers: Segment... or die.

There is no growth plan for wealth managers without properly built segmentation. You can't create content that matters. You can't show differentiated value to new prospects. You can't provide legendary service. And, in all likelihood, you're on the path to obscurity.
7 min read
Apr 09
Too early to celebrate?

Too early to celebrate?

The AI Sludge running down the mountain is immense, and sure to overwhelm the current web's already-feebled ability to act in trust. And yet, there are signposts of a new internet rising and with it new generations who are on to the game being played.
5 min read
Apr 02
Hidden growth killers

Hidden growth killers

Growth killers hide in plain sight. They are often treated as cultural quirks. And in many cases when I’ve challenged about them, the leaders treat them as isolated problems or communication breakdowns, not systemic issues. Willful blindness feels good, but it doesn’t make growth.
6 min read
Mar 26
Do Not Recommend

Do Not Recommend

We've let the internet decide how we decide on nearly everything for two decades now. It's not working for consumers, and it's not working for your business. Here's what happens next.
6 min read
Mar 25
Organic growth fails on purpose

Organic growth fails on purpose

There are only two business plans left for growing RIAs: Build to Sell or Build to Buy. And for all the firms not doing either, they are counting on running out a clock that is moving faster than even the most cash-sheltered RIAs can imagine.
7 min read